Peter Propp — Marketing Leadership

The impact of Marketing and Technology on our lives

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Entries Tagged as 'Delighting Customers'

I’m Really Going to Miss The New York Times

September 27th, 2010 · 3 Comments · Advertising, Brands, Delighting Customers, Exceeding Expectations, Uncategorized

the methods by which we make connections and learn about things that we weren’t specifically looking for have a long way to go before they can equal the pleasures of a great morning newspaper.

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Apple Does It Better, Again

August 31st, 2010 · No Comments · Apple, Delighting Customers, Exceeding Expectations, Uncategorized

Getting tired of stories about how Apple continues to succeed?  Then skip this post. There have been thousands of articles and books written about successful marketers who exceed expectations and delight customers.  Apple continues to exceed expectations in hundreds of ways that most of us don’t notice, but here’s a few of the most obvious: […]

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